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Treatment & Support

Coaching vs Therapy for Burnout

By · Updated · 2 min read

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At a glance

Coaching and therapy can overlap in conversation style, but they serve different purposes and may involve different qualifications. Choose support based on the problem, risk and practitioner's competence rather than the label alone.

Clarify the scope before starting

Coaching may focus on goals, role transitions, organisation or workplace decisions. Therapy is provided within a mental health professional's scope and may address significant distress or a diagnosed condition. Titles and regulation vary by country, so verify credentials and what the practitioner is qualified to assess or treat.

A coach should have a clear referral process when needs exceed their competence.

Questions for either service

  • What problems do you work with, and what falls outside your scope?
  • What are your qualifications and relevant registration?
  • How do you respond to safety concerns or worsening symptoms?
  • What information is shared with an employer paying for the service?
  • How will goals, fees and confidentiality be agreed?

When clinical assessment comes first

Persistent depression symptoms, panic, trauma symptoms, substance dependence or substantial functional impairment warrant appropriate clinical assessment. Coaching should not delay that care. Choosing a therapist and assessment help identify the next step. Workplace coaching can still be useful alongside care when responsibilities are clear and the person wants that support.

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